Obchodní akademie, Ostrava-Poruba, příspěvková organizace Vzdělávací materiál/DUM Business Communications/ Private and Business Correspondence 06C2 AutorLadislava Pechová Období vytvořeníSrpen 2012 – červen 2013 Ročník/věková kategorie3.r., let Vyučovací předmět/klíčová slova Private correspondence, business correspondence, style, formal, informal, layout, numbers, dates, punctuation, alfabet. Anotace Úvod prezentace je věnován rozdílům v rozložení soukromého a obchodního dopisu s využití korespondenční terminologie, v další části srovnávám rozdíly ve stylu a výběru jazykových prostředků. Ve druhé části se zaměřuji na procvičení čísel, dat, anglické abecedy a interpunkce.

PRIVATE AND BUSINESS CORRESPONDENCE

ADDRESS DATE GREETING CLOSING PHRASE SIGNATURE

LETTERHEAD DATE INSIDE ADDRESS GREETING BODY OF THE LETTER CLOSING PHRASE SIGNATURE ENCLOSURES

Is sent to a person who you know Tone is informal PRIVATE LETTER Is sent to your business partner The style is formal BUSINESS LETTER

Style of BL often seems too old- fashioned. We hope that this unforeseen incident did not in any way inconvenience you not lead you to believe that our not clearing our balance was our intention to delay payment. Please accept our apologies for any inconvenience.

On the hand, style must not be impolite. DO NOT BE RUDE! I have already written to you that the execution of your order No.406 cannot be speed up! Don’t you understand?!

You sent us a letter last week. With reference to your letter of the 10th of September… We tell you that…

We would like to inform you that… Sorry, it is impossible! We need it soon!!!

Star 22 Hey Ltd. AGB Plc HELL Inc Gama s.r.o. WRL AD ZZQ RD JBG Ltd JNL GmbH Bafel HK

23rd May 508, , :28 11th October 1987

 Question mark?  Brackets„ ”  Colon:  Comma,  Exclamation!  Full stop.  Hyphen-  Semi-colon;

dear mr miller thank you for your letter of 10th april i m very happy to be able to give malcolm harvey a reference for the job of a receptionist he is cheerful pleasant and helpful in class and he is intelligent and efficient in his work he is fluent in english and german and he can understand russian and chinese as well i can certainly recommend him for the job yours sincerely david graham

MELVILLE, E., NORMAN,S. We Mean Business. Harlow, England: Longman Group Ltd., ISBN s. 26 – 33. NORMAN, S. We Are in Business. Harlow, England: Longman Group Ltd., ISBN s. 6 – 8. THORNE,T., LEES,G. English on Business. London, England: Chancerel Publishers Limited, ISBN s

THANK YOU FOR YOUR ATTENTION. Ladislava Pechová