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© 2008 IBM Corporation „Moderní formy komunikace“ Pavel Borner 12.3.2008.

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Prezentace na téma: "© 2008 IBM Corporation „Moderní formy komunikace“ Pavel Borner 12.3.2008."— Transkript prezentace:

1 © 2008 IBM Corporation „Moderní formy komunikace“ Pavel Borner

2 Moderní formy komunikace - Obsah Komunikace Infrastruktura Komunikační kanály a prostředky Unified Communications and Collaboartion (UC 2 )

3 Komunikace Předávání a sdílení informací Forma – textová, hlasová, non-verbální Unified messaging Informace o okamžité komunikační preferenci Unified Communications and Collaboration

4 Moderní formy komunikace Komunikace Infrastruktura Komunikační kanály a prostředky Unified Communications

5 IP telefonie - Infrastruktura (1/4) Pobočka B IP WAN VTS Pobočka A Hlavní sídlo

6 IP telefonie - Infrastruktura (2/4) IP WAN VTS Cisco Call Manager Pobočka B Pobočka A Hlavní sídlo

7 IP telefonie - Infrastruktura (3/4) IP WAN VTS Cisco Call Manager Pobočka B Pobočka A Hlavní sídlo

8 IP telefonie - Infrastruktura (4/4) PBX FXO, FXS, T1/E1 IP WAN PSTN LARGE REMOTE SITE SMALL BRANCH OFFICES Road Warrior Telecommuter Survivable Remote Site Telephony CallManager Express/ Unity Express HEADQUARTERS Internet Cisco CallManager Applications THE REST OF THE WORLD VPN

9 Moderní formy komunikace Komunikace Infrastruktura Komunikační kanály a prostředky Unified Communications

10 Inovace - zvyšující se nároky na uživatelé Informační přetížení Příliš mnoho zařízení Kdekoliv / kdykoliv Technologické Limity Různorodá řešení Nesourodé ovládací nástroje Hlasové zprávy ! „Máš minutku“ ? y ! Každodenní schůzky ! „Pracuješ“ ? Dokumenty jako přílohy

11 Dopady na osobní produktivitu …Výsledek Zpoždění a nedodržení termínů …Nutnost použít několika způsobů k zastižení spolupracujících… Komunikační nástroje rostoucí počet… Zaměstnanci zvýšené nároky na mobilitu… Denně 52%Denně 36% Měsíčně 22% 6.4 Typů zařízení 27% Cestování 1x měsíčně Source: Sage Research Nezastihnete kolegu na první pokus… Všechny tyto aspekty ovlivňují osobní produktivitu od A do Z

12 Reálná potřeba Informace pod kontrolou Tam kde se právě nacházím Kdy se mi to hodí Technologické řešení Spolupracující zařízení Zjednodušené ovládání

13 Moderní formy komunikace Komunikace Infrastruktura Komunikační kanály a prostředky Unified Communications

14 Řešení - Unified Communications Combining : Cisco Unified Communications… Desktop, soft and mobile phones PBX – Private Branch eXchange Unified Messaging Audio/ Video conferencing …IBM collaboration tools: and calendaring Instant Messaging + Presence Web conferencing Team collaboration software Social networking software with

15 Řešení - Unified Communications Blue Icons = Cisco Products White Icons = IBM Products Call Control Cisco Unified Communications Manager Communication Application Services Lotus Domino server - , calendaring - Team collaboration - Applications Cisco Unified Presence Lotus Sametime - Presence + Instant Messaging - Web Conferencing Cisco MeetingPlace - Audio conferencing - Web conferencing Notes client Endpoints IP Phones Unified Messaging Lotus Quickr - Team collaboration Lotus Connections - Social networking WebSphere Portal - Web portal Sametime Collaboration Applications Network Layer Routing SwitchingAvailability Administration Management QoS Security Strategy and Assessment services Architecture and Design Services Integration and Deployment Services Outsourcing and out tasking services Maintenance services Sametime MobileSoftphones Cisco Unified Mobility Lotus Mobile Connect IBM Services WebSphere Application Server - Applications Cisco Unity and Unity Connections

16 Personal Communicator Cisco Unified CallManager IP Communications System Cisco Unity Connection Intelligent Voice Messaging Cisco Unified Presence Server Presence State, Services Adaptive User Interface Presence-enabled Call, Collaborate, Escalate Desktop Video Calling Communication tools in a single, easy-to-use desktop software application Cisco Unified MeetingPlace Express Webconferencing

17 All-in-One Communication Tool Presence Contact lists Voice, Video, and Preferred Device Voice Mail Playback Webconferencing Video Conferencing Directory Searches Communication Logs Unified Personal Communicator Mobility

18 Unified Communications Product Integration Roadmap  Lotus Notes calendar scheduling for Cisco Unified MeetingPlace audio and video conferencing  Unified messaging with Lotus Domino  Click-to-call from Lotus Sametime  Cisco Unity voic access from Lotus Sametime Proposed Solution Roadmap Available Today Current Integrations Planned Next-Level Integration Planned for 1H CY08

19 Lotus Notes Calendar Scheduling of Unified MeetingPlace Conferencing Integrated voice, video and Web setup, notify & attend Scheduling and attending of Lotus Sametime web conferences with Cisco Unified MeetingPlace audio from Lotus Notes calendar Available Now with Cisco Unified MeetingPlace

20 Unified Messaging with Lotus Notes/Domino & Cisco Unity Voic Access voic , fax, & from one interface Voice access to via Cisco Unity Available Now with Cisco Unity and Cisco Unity Connection

21 Click-to-Call from Lotus Sametime Multiple methods for click- to-call using Cisco Unified Communications Manager Available now from Lotus Sametime Plug-in catalog and Cisco web site

22 Lotus Sametime Access to Cisco Unity Voic View, play, and manage voice messages Available now from Lotus Sametime Plug-in catalog and Cisco web site

23 Unified Communications Product Integration Roadmap  Lotus Notes calendar scheduling for Cisco Unified MeetingPlace audio and video conferencing  Unified messaging with Lotus Domino  Click-to-call from Lotus Sametime  Cisco Unity voic access from Lotus Sametime Proposed Solution Roadmap Available Today Current Integrations Planned Next-Level Integration Planned for 1H CY08  Integrated Cisco UC capabilities in Lotus Sametime client - Audio/video soft phone - Presence awareness - Hard phone control - Click-to-conference  Lotus Sametime web conference control of Cisco Unified MeetingPlace audio

24 Integrated Phone Presence in Lotus Sametime Display phone and IM- based presence information Cisco plans to make available in 1H CY08 from Lotus Sametime Plug-in catalog and Cisco web site User interface subject to change before final release

25 Cisco Soft Phone for Lotus Sametime Full featured IP audio/video phone Launch audio, video calls from Sametime client Full mid-call feature set Cisco plans to make plug- in available in 1H CY08 from Lotus Sametime Plug- in catalog and Cisco web site User interface subject to change before final release

26 Lotus Sametime Control of Cisco Hard Phones Screen based control of handset Incoming & outgoing call handling Cisco plans to make available in 1H CY08 from Lotus Sametime Plug-in catalog and Cisco web site User interface subject to change before final release

27 Click-to-Conference from Lotus Sametime Ad hoc conferencing from Lotus Sametime Cisco plans to make available in 1H CY08 from Lotus Sametime Plug-in catalog and Cisco web site User interface subject to change before final release

28 Lotus Sametime Web Conference Integration with Cisco Unified MeetingPlace Control of Cisco Unified MeetingPlace audio from Lotus Sametime web conference Cisco plans to make available in 1H CY08 with Cisco Unified MeetingPlace User interface subject to change before final release

29 IBM Converged Communications Services Portfolio IBM full life cycle services Assess, Plan and Design services Integrate and Implement services Outsourcing, Out tasking & Maintenance services IBM Global Financing services Business Applications Integration Service Products Partner Services Suppliers Infrastructure value Business value IBM Technology IBM Servers IBM Semiconductors IBM SW Partner Technology Network Convergence IBM Converged Communications Services portfolio combines best in class technology with a full suite of services addressing the end-to-end services life cycle Unified Messaging Service Providers Business Partners IP Telephony Cisco IP Contact Center Real-time Collaboration IPTV Infrastructure

30 Reference IPT Česká spořitelna Ministerstvo informatiky Ministerstvo zahraničních věcí Johnson & Johnson Visteon IBM Česká republika Živnostenská banka CTS Corporation Colgate-Palmolive

31 Kontakt

32 Your Strategic Alliance Partners


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