Introduction to MS Dynamics NAV XIX. (Return Management) Ing.J.Skorkovský,CSc. MASARYK UNIVERSITY BRNO, Czech Republic Faculty of economics and business administration Department of corporate economy

Return Management Return Management – better control over claims Claims – external reaction from Customer Claims - our reaction to bad quality of delivered items from Vendors You typically create a sales return order to compensate a customer who is dissatisfied with an item that you have sold them. This could be due to a quality issue or delivery of a wrong item, for example Assigning Exact Cost Reversing You may agree to compensate a customer by allowing them to return a sold item against a sales return order. When you invoice the sales return order, you may then want to revalue the item at the unit cost that is connected to the original sales entry.

Exact Cost Reversing A check mark in this field indicates that the program will not allow a return transaction to be posted unless the Appl.-from Item Entry field on the sales order line contains an entry. This function is used when the company wants to apply an exact cost reversing policy in connection with sales returns. This means that the sales return is valued at exactly the same cost as the original sale when being put back on inventory. If an additional cost is later added to the original sale, the program updates the value of the sales return respectively.

Task A representative from customer 10000 calls a salesperson at Cronus and says that he received five units of item 70011 instead of item 70010 and that two units of item 1964-W were delivered damaged. The customer explains that the wrong delivery of item 70010 was his own fault, while item 1964-W appeared to have been damaged during shipment. The salesperson and the customer agree that item 70011 must be returned to Cronus and a replacement of the same quantity of item 70010 will be shipped to the customer. Regarding this replacement, Cronus will charge the customer a restock fee of 5% of the original order amount. Meanwhile, item 1964-W should not be returned, and the parties agree to settle the case by Cronus providing the customer with a sales allowance of 15% off the price of the item.

Selling And post by F11

Return Order creation F3 and customer 10000

Return Order creation

Return Order creation

Return Order creation Entry numbers

Return Order creation

Return Order creation

Return Order creation And Esc

Return Order creation

Return Order creation

Return Order creation

Return Order creation

Return Order creation

Created order

Created Return order before assigning Sales allowance

Assign sales allowance After Assigning 2pcs push ESC

Post RO and then new created SO

Created Credit Memo

Item Ledger Entries

I RemixYourHealth Workout Series: The Show Stopper | RemixYourHealth remixyourhealth.com-940 × 400-Vyhledávání pomocí obrázku So two weeks ago I introduced you to the ridiculousness that was “The Shredder” workout. Did you try it? How'd it go? If you made it to the end of the ... Navštívit stránku Zobrazit obrázek Související obrázky: Zobrazit další Na obrázky se mohou vztahovat autorská práva.-Odeslat zpětnou vazbu Not Dead Yet Radio | Podcast featuring Tommy Bateman & Alex Corolla www.notdeadyetradio.com-447 × 280-Vyhledávání pomocí obrázku Tommy starts the show off in an unusual fashion. He announces the show is ending. The time he puts in isn't worth the “rewards” he's getting. G4 Cancels 'Attack of the Show,' 'X-Play' - Hollywood Reporter www.hollywoodreporter.com-565 × 318-Vyhledávání pomocí obrázku Attack of the Show Logo (2) - H 2012 Internet Více Nákupy Zprávy Videa Vyhledávací nástroje Bezpečné vyhledávání Přihlásit se Používáte-li nástroj pro čtení obrazovky, vypněte Dynamické vyhledávání Google kliknutím sem. Výsledky hledání Obrázky End of the section XIX.