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Role of IT in Government Robert Hernady Senior Systems Engineer Microsoft.

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Prezentace na téma: "Role of IT in Government Robert Hernady Senior Systems Engineer Microsoft."— Transkript prezentace:

1 Role of IT in Government Robert Hernady Senior Systems Engineer Microsoft

2 Investments Gov Government organizations Private organizations & homes Internet providers Millions $ Annual report Monthly report

3 Chicken and Egg problem How to comunicate with citizens & organizations? It is not possible to implement technology, because we do not have… It is not possible to implement technology, because we do not have… Laws Laws Procedures Procedures Certificates ….. Certificates ….. We don‘t know how to change laws, procedures…., because we don‘t know what technology can achieve. We don‘t know how to change laws, procedures…., because we don‘t know what technology can achieve.

4 How eGovernment and IT strategies relate to each other? GovernmentCorporate/PoliticalObjectivesGovernmentCorporate/PoliticalObjectives Government Service Delivery StrategyGovernment Strategy „e-Government“Strategy„e-Government“Strategy IT Strategy MarketTechnologiesStandards Legacy Assets fulfills fulfills fulfills constrained by

5 Type of communications Citizens and Communities Government Business and Industry G2G C2C B2B B2C G2B G2C Marketing E-commerce facilities Population statistics FinancePlanningTaxationsImport/export Data collection Voting Income tax Social Security Vehicle licencing Permissions Procurment Crime fighting Information sharing Community information Charity assistance Lost persons Contacts TrainingDirectories Market places E-Invoicing

6 Connected Government Framework InteroperabilityWhitePaper Envision Envision Develop Develop Deploy Deploy Operate Operate Inform Inform Partner Expertise Developers IT Professional Professional PolicyMakers BusinessDecisionMakers TechnicalDecisionMakers InteropWorkshops TechnicalWorkshops ArchitectureBlueprint DevelopmentGuidance DeploymentGuidance Technet Enterprise Architecture Modeling Capabilities TechnologyPolicyWorkshops OperationalGuidance&Tools

7 Government Gateway approach Solution based on UK knowledge Solution based on UK knowledge Unified point for electronic transactions Unified point for electronic transactions Government Government Improved service delivery Improved service delivery Reduction in cost of service delivery Reduction in cost of service delivery Greater awareness of services available Greater awareness of services available Better targetting of services to those who need them Better targetting of services to those who need them Citizen/Business Citizen/Business Reduced burden of government Reduced burden of government Faster turnaround of benefits Faster turnaround of benefits Always on service Always on service Seamless integration of diverse departments Seamless integration of diverse departments Accessible to all Accessible to all

8 Major steps to fulfill a vision First presentation of Gateway – 2001 First presentation of Gateway – 2001 On going presentations – 2002, 2003 On going presentations – 2002, 2003 Contract signed – July 2003 Contract signed – July 2003 Gateway implemented – September 2003 Gateway implemented – September 2003 Cooperation with CSSZ – 2003/2004 Cooperation with CSSZ – 2003/2004 Internal implementation Internal implementation Processes Processes ISV conference – June 2004 ISV conference – June 2004 First ERP packages ready – August 2004 First ERP packages ready – August 2004

9 Lessons learnt Security Security Legistation Legistation Coordination Coordination ISV support – business counts ISV support – business counts

10 Independent Software vendors A&K computersElanorIVASOFTNeTa systemsSoftStudio A.S.E.I.ELISOFTJ.K.R.NJK UNICOSSoftwarová a inf. Společnost AKTISEN-NástrojeJAGA softwareNUGGET SWSOHAW software Alan ČermákEPaSJana JančurováNZ ServisSOHAW software Louny ALFA ProjektEPOSJB SoftOKDSTORMWARE ALISEVERESTJiří Baláš SOFTWAREOksystemStormware Altec, a.s.Faplikovaných věJiří Hora SoftwareORAXSUNRISE Altus DevelopmentFlux sroJiří HůlaOrganizační kancelářSW HORY Alva ComputerGAMMA StudioJiří JurkaOrganizační kancelář PrahaSWM AP&P ConsultingGilmon Data, MCO consultingKASTNER softwareORTEXTAXAN APL ExpertGORDICKELOC CSP & I Personalistika & InformatikaTechnoCentrum APROBAHAiDAKOMAR Martin KoranPavel HruškaTichý & spol. Baiers AdviceHalbrštát PavelKOMIXPavel Jaroš – SUMMUSTILL CONSULT BM ServisHA-SOFTKooperativa, pojišťovnaPavera MartinTK Soft BMI System CzechHelpsoftKvasar sroPC HELPTRIADA BNSOFT GORDICHSFKVINTAPC SystemTriPeM Info C.A.C.I.F.T. PROGRESLCSPetr a Jitka Schusterovi - softwareTřinecké železárny CÍGLER SOFTWAREIDSLCS InternationalProSoftUEP Complete Data SystémeIDS Scheer ČRLCS SoftprofesPROSPEKS-ITUNIS - Brumov Computer LaboratoryIIS TáborLEVEL firm, v.o.s.Přibík PetrValet MT ControlINDLJ SoftwarePVSValmont CornusInfo OfficeLOGISR2 SOFTWAREVEMA CSHINFOS 2001LORGARedlich Daniel (VS: )Vision Praha CVIS Vysoké učení technickéIng. Antonín PavelkaLOVATORegionální finanční odbor 603Vladimír Pazour Česká rafinérskáIng. Jiří ŠrahulekLuyten CZRTSVlastimil Fryč Českomoravská záruční a rozvojová banka,Ing. Karel PavlíkM.C.SoftwareRudolf Kuzník - InformatikaVM-SOFT ČZIng. Karel PavlíkMAGION systémSAP ČRVOSA software DAPOSIng. Lumír HedbávnýMasarykova univerzita v BrněSBSV-servis holding. DELTAX SystemsIng. Petr Jaroslav-softwarové službyMAPSeveročské dolyWEBCOM DTGIng. Petr SupMilevský SoftwareSeveromoravská energetikaWebia E- racionIng. Rippel MilanMilSoftShaw SoftwareYMIR Ekon. a inf. systémyIntegrodat softwareMirodataSISZbirovia EKO-SOFTISITM-lineSmsoftZZNet Ekosoft (C) netITSMRP - InformaticsSOFT-PC.

11 So far results Czech Social Security Administration Czech Social Security Administration Ministry of Finance Ministry of Finance Directorate of Czech Customs Directorate of Czech Customs Ministry of Informatics Ministry of Informatics Ministry of Transportation Ministry of Transportation MidBohemia Town hall MidBohemia Town hall Office of the Government of the Czech Republic Office of the Government of the Czech Republic

12 Solution that never sleeps

13 z

14 CSSA forms in numbers I Accepted pension forms Accepted pension forms State to State to Weight kg of paper 309 m

15 CSSA forms in numbers II. Accepted pension + healthcare insurance forms Accepted pension + healthcare insurance forms State to State to Weight kg of paper 704 m Taipei 101 – 508 m

16 CSSA forms in numbers III. Accepted pension + healthcare insurance forms Accepted pension + healthcare insurance forms State to State to CSSA has saved cca $ for scanning and handling CSSA has saved cca $ for scanning and handling Weight kg of paper 1760 m Taipei 101 – 508 m

17 Registered: users Registrations

18 eTests How to get driving licence?

19 Finihsing eTest

20 Sending eTest

21 Daily operations Hot-Line – 24x7 – 4 trained operators Hot-Line – 24x7 – 4 trained operators Technical support – 24x7 – 4 technicians Technical support – 24x7 – 4 technicians

22 Executive To Do List

23 Questions

24 © Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.


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