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ZveřejnilRadomír Kryštof Kraus
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scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | Česká republika | E-mail: info@scanservice.cz D O C U M E N T I M A G I N G www.scanservice.cz ABSL Annual Conference 2015 scanservice, Jan Schöpp JNJ - Tom Hinks-Edwards Case study scanservice and JNJ – BPO for shared services centre
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz Agenda About scanservice and eFLOW platform About JNJ Global Business Services What does scanservice do for JNJ? What are the benefits for JNJ? 2
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz scanservice a.s. 3 Czech company| on the market since 1998 solutions + services (BPO) = more than a billion of documents processed within Czech and Slovak Republics government| local government | posts | financial institutions shared services centres | industrial enterprises | health …
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz What can scanservice offer 4 Business document digitization Archive digitization Book digitization Solution implementation HW, SW + services
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz eFLOW5 – Solution from Top Image Systems 5 scanservice is representing Top Image Systems on the Czech and Slovak market and their platform eFLOW5 One platform for full document processing Fully integrated with SAP, Oracle or Microsoft Dynamics
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz eFLOW as a service or solution? 6 I can’t handle the documents I want to have all systems on premise My process is too complicated to let anyone be part of it I don’t want to take care about anything I am under headcount pressure I want to concentrate on my core business solutionservice scanservice
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz JNJ Global Business Services 7
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz JNJ Global Business Services 8
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz JNJ Global Business Services 9
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz What does scanservice do for JNJ? 10 Accounts Payable processing for Europe & North America
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D O C U M E N T I M A G I N G scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | E-mail: info@scanservice.cz | www.scanservice.cz JNJ GBS Procure to Pay 11 JNJ GBS provides Accounts Payable services for direct & indirect purchasing provided to all operating groups of J&J (Consumer, Pharma, Medical Devices) since 2006 Scope: 31 countries in EMEA, 2 in North America Total paper volume in 2014 = c. 500,000 documents in total for both regions Scanservice provides mailroom, scanning, indexation and archiving services to J&J Very strong partnership over the last 9 years: SLA in place and KPIs reviewed on a regular basis, frequent contact between the two teams Formal change control process in place Support during new go lives / increased country scope Customer friendly approach – no problem is too big
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scanservice a.s. | Náchodská 2397/23 | 193 00 Praha 9 | Česká republika | E-mail: info@scanservice.cz D O C U M E N T I M A G I N G www.scanservice.cz Thank you for your attention Ing. Jan Schöpp Obchodní ředitel scanservice a.s. jan.schopp@scanservice.cz +420 267 009 965
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