GDS – historie, ukázky. Název, vlastníci a % podíl vlastnictví, působnost v regionu Abacus Cathay Pacific, Singapore Airlines, Malaysian Airlines, China.

Prezentace na téma: "GDS – historie, ukázky. Název, vlastníci a % podíl vlastnictví, působnost v regionu Abacus Cathay Pacific, Singapore Airlines, Malaysian Airlines, China."— Transkript prezentace:

1 GDS – historie, ukázky

2 Název, vlastníci a % podíl vlastnictví, působnost v regionu Abacus Cathay Pacific, Singapore Airlines, Malaysian Airlines, China Airlines, Royal Brunei Airlines, Dragonair, Silk Air, Worldspan, Infini, Philippine Airlines celkem 65%, Sabre 35% Asie - Pacifik Amadeus Air France, Iberia a Lufthansa po 33% vlastnictví celosvětová působnost, vedení na trhu Evropa, Jižní Amerika, významné postavení v USA, Africe, regionu Asie - Pacifik Apollo UAL Corp. - společnost United Airlines, Air Canada, US Air USA, americká divize Galileo International

3 Název, vlastníci a % podíl vlastnictví, působnost v regionu Galileo United Airlines, Swissair a další letecké společnosti, 75% akcií volně obchodovatelných celosvětová působnost, v USA působí jako Apollo Infini All Nippon Airways (60), Abacus (40) Japonsko, oblast Pacifiku Sabre AMR Corp., společnost American Airlines (100), celosvětová působnost START Lufthansa (30), Deutsche Bundesbahn (30), TUI Hannover (30), Amadeus (10) SRN Worldspan Delta Air Lines, Inc., Northwest Airlines, Trans World Airlines, Inc. celosvětová působnost

4 Události z historie GDS 1960 založení Sabre® 1968 v Delta Air Lines byl implementován CRS 1971 v Trans World Airlines (TWA) byl implementován CRS 1976 první terminály Sabre jsou instalovány v cestovních kancelářích 1985 zavedeno rozhraní EasySabre jako online vstup do Sabre  í takové řešení mezi GDS 1987 iniciováno založení GDS Amadeus leteckými společnostmi Air France, Iberia, Lufthansa a SAS (SAS již není držitelem akcií)

5 Události z historie GDS 1988 vytvořena první národní marketingová společnost GDS Amadeus ve Finsku 1990  dohoda mezi Delta, Northwest a TWA o kombinaci DATAS II a PTIS a vytvoření Worldspan Travel Information Services  Worldspan a ABACUS uzavírají dohodu o spolupráci  zahájení provozu GDS Amadeus 1992  Worldspan, ABACUS a Amadeus uzavírají dohodu o technické spolupráci  Amadeus je plně funkční, propojena rezervace hotelů a aut 1993  založení Galileo International 11 hlavními severoamerickými a evropskými leteckými společnostmi, spojení Galileo International a Covia Partnership  založení Amadeus América, regionální divize v Jižní Americe

6 Události z historie GDS 1994 WORLDSPAN zakládá divizi v Kanadě 1995 System One, hlavní GDS v USA, se spojil s GDS Amadeus a Continental Airlines se staly spoluvlastníkem GDS Amadeus 1996 zahájena činnost internetové brány Travelocity.com se vstupem do GDS Sabre a s propojením na informace o destinacích (http://www.virtuallythere.com) 1997  otevřena rezervační WWW stránka GDS Amadeus  Galileo International se stává veřejně obchodovatelnou společností  WORLDSPAN zakládá divizi v Mexiku

7 Události z historie GDS 1998  dokončení přesunu všech uživatelů GDS System One k systému Amadeus – zřejmě největší migrace v dějinách turistických distribučních systémů  obdobná migrace uživatelů CRS US Airways k GDS Sabre  propojení GDS Sabre a Abacus  Amadeus získává certifikát ISO 9002  WORLDSPAN rozšiřuje působnost do Asie 1999 Sabre a Galileo International zahajují vystavování elektronických letenek pro MIDWAY AIRLINES 2000 spojení Sabre/Abacus a Infini

8 Kódy a URL letišť

9 Letecké společnosti

10 Prezentace GDS Apollo a Worldspan

11 Worldspan převzato a upraveno z podkladů Genisys Reservation Systems, Inc.

12 Worldspan Itinerary Prior To Booking Ground Transportation - passenger’s itinerary with two flight segments from which we create two round-trip limousine reservations.

13 Worldspan / Genisys Script™ Started By Agent The agent begins the booking process by running the Genisys Script™ in Worldspan. The agent selects Residence as the Pickup Place. The agent can change bookings or modify Genisys default information.

14 Script Automatically Populates Address And Phone Number The script automatically ‘pulls’ the passenger’s home address information saving the agent a significant amount of time. The agent only has to enter the pickup date and time based on the flights shown above.

15 Dropoff Location Selection The agent presses the ‘A’ key to select Airport as the dropoff place and then simply presses ‘enter.’

16 Agent Selects Dropoff Flight Segment The script displays all of the flight segments and prompts the user to enter the correct flight segment number. The agent also enters the time the passenger must get to the airport (1 hour domestic or 2 hours for international).

17 Billing / Miscellaneous Information Ninety-nine percent of the time the passenger will take a sedan. Corporate ID and requested service provider can be pre-populated. Genisys provides complete support for service providers who direct bill or use credit card information.

18 Booking Preview Screen - Verify And Confirm The agent is presented with a snapshot of their booking. They can then change any information simply by clicking on the ‘Modify’ button associated with either the Pickup, Dropoff, or Other information used to make the booking. If the booking is correct, the agent simply hits the ‘enter’ button to complete the booking process.

19 Genisys Automatically Creates The Limo Segments The script has created two limousine segments with NN status. Each segment corresponds to a separate set of remark lines used in conjunction with the Genisys booking. The agency determines which lines are used.

20 Genisys Confirms Back To The Agent In Seconds These confirmed segments are designed to print on the itinerary in a highly readable format by the passenger. It shows which service provider will pick them up; where they will be picked up; when they will be picked up and where they will be dropped off.

21 Worldspan Itinerary - Includes All Information For Passenger 11 FEB 99 - THURSDAY PTS LIMO GENISYS SYSTEMS 1-XYZ LIMOUSINE SERVICE PHONE-732-873-1280 PICKUP--123 SOUTH MEADOW LANE-FAR HILLS TIME-0630A DROPOFF-ATL DL FLT 504 RATE-62.00 CONFO-GEN1WIXFZYV01 AIR SEGMENT INFORMATION… 12 FEB 99 - FRIDAY PTS LIMO GENISYS SYSTEMS 1-XYZ LIMOUSINE SERVICE PHONE-732-873-1280 PICKUP-- ATL DL FLT 573 TIME-0804P DROPOFF-123 SOUTH MEADOW LANE-FAR HILLS RATE-62.00 CONFO-GEN1WIXFZYV02

22 GDS Apollo – převzato a upraveno z podkladů Genisys Reservation Systems, Inc.

23 This is the passenger’s itinerary with two flight segments from which we create two round-trip limousine reservations. Apollo Itinerary With Two Flights

24 Genisys Script™ Started By Agent The agent begins the booking process by running the Genisys Script™ in FocalPoint. From here the agent can either add or change a booking.

25 Add New Limo Booking Here the agent simply types the letter corresponding to the pickup place and the application automatically ‘pulls’ either the residence, office, flight or hotel information. The agent can also enter the information manually.

26 Pickup Location Selection Here, the residence information is shown having been pulled in either from the profile or the PNR.

27 Dropoff Location Selection The cursor (or focus) automatically jumps to Dropoff. This saves the agent a significant amount of time.

28 Dropoff: Flight segments are automatically displayed The agent is prompted with a list of active flight segments. The application works exactly the same way when the agent selects Hotel as either the pickup or dropoff location.

29 Dropoff: Flight segments information automatically ‘pulled’ When the agent toggles through the flight segments, the flight information changes dynamically. The Pickup Date and Pickup Time are generated by the system based on user preference settings.

30 Dropoff: Flight Segment Options The agent can override any information or accept the defaults. If the flight is international, the agent can simply check the box which automatically moves the pickup time up based on user preferences.

31 Billing/Miscellaneous Information (part a) The list of service providers changes dynamically depending on the Corporate ID and the Airport Code. This example shows ABC Corp. booking with XYZ Limousine using a credit card that is automatically pulled from the PNR.

32 Billing/Miscellaneous Information (part b) The agent can select a different vehicle type if desired. The Employee ID is automatically pulled from Name Field Remarks in the PNR.

33 Billing/Miscellaneous Information (part c) In this example ABC Corp. is on direct billing with XYZ Limousine. Therefore the credit card fields are hidden and a new popup window shows the accounts specific to XYZ.

34 Genisys Automatically Creates The Limo Segments The script creates two limousine segments with NN status. After ‘ending’ the PNR they become PN’s. LS/1 and LS/2 correspond to two sets of remark lines that contain the information necessary for Genisys to process the requests.

35 Genisys Confirms Back To The Agent In Seconds Genisys confirms back to the agent in approximately 15 seconds with confirmation numbers as shown.

36 Apollo Itinerary - Includes All Information For Passenger These confirmed segments are designed to print in a highly readable format by the passenger. They show the service provider who will pick them up; where they will be picked up; when they will be picked up and where they will be dropped off.