DIGITÁLNÍ UČEBNÍ MATERIÁL Číslo projektu CZ.1.07/1.5.00/ Název projektu DUM Škola budoucnosti s využitím IT VY_3_INOVACE_ANJ54 Název školy SPŠ a SOŠGS Most PředmětANJ Tematická oblast Obchod a služby Téma Cestovní kancelář - druhy poskytování služeb Ročník 3, 4 – obchodník, prodavač Jméno autora Ludmila Křížová Datum tvorby Anotace Prezentace slouží k výkladu tématu Cestovní kancelář, druhy poskytování služeb, zároveň lze tuto prezentaci využít jako materiálu pro opakování a prověřování znalostí žáků.

Kinds of services Travel Agency

What does travel agency do? Travel agencies organize tours and holidays for groups of tourists and individuals inside the country and abroad and make arrangements for their accommodation, catering and transport.

Services Travel agencies can offer other services: book for their customers air and train tickets including seat reservations arrange for tickets to theatres, concerts and other cultural and sports events provide the services of experienced guides and interpreters, car-rental services large agencies organize international congresses.

Č EDOK The biggest travel agency of the Czech Republik offers the following services: transportation accommodation boarding sightseeing tours guide service

Č EDOK Visits to historic monuments and art galleries Excursions to the countryside Rent-a-car service Special interest guided tours Tickets for cultural performances and sport events Currency exchange

Answer the questions: What main services do travel agencies offer to their customers? What other services do they offer? What does a travel agency organize for visitors from Britain? Where will they be staying? What services are offered by Č edok? Give the names of some other travel agencies in the Czech Republic?

Speaking Work in pairs: Make a list of some popular tourist destinations in your own country or from around the world. Describe the places on your list to the class but don´t say their names. The other students have to guess the places and say whether they would like to go there.

Writing Work in pairs. Write an itinerary for a visit to a place or places you know well. Then explane your itinerary to the class. Write a postcard to a friend, describing the place you staying in and the activities you do each day.

Zdroje: Pytelka, Josef. Angli č tina pro provoz hotel ů a spole č ného stravování. Praha: pedagogické nakladatelství, akciová spole č nost,SPN,1995, ISBN 80 – , 120s. Wood, Neil. Tourism and Catering. Oxford University Press, 2003, ISBN , 39s. Obrázky: Galerie Klipart /cit /dostupné pod licenci Microsoft Office 2007 na